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Svayatta(opens WhatsApp)
LAST UPDATED · 3 NOV 2026

Privacy Policy

Svayatta Intelligence Private Limited (“Svayatta”, “we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains what personal data we collect, why we collect it, how it is processed and protected, and your statutory rights as a Data Principal under India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

For the purposes of applicable data protection legislation, the Data Fiduciary is Svayatta Intelligence Private Limited, based in Mumbai, Maharashtra, India.

1. Information We Collect

We only collect personal data directly from you when you interact with our website or request our software and services. Specifically, our systems collect data across three distinct touchpoints:

  • Discovery Booking Form: When you schedule a discovery consultation, we collect your company name, industry sector, project description or operational workflow context, email address, contact phone number, and selected meeting date and time.
  • Software Access Requests: When authorized personnel request access to our desktop software builds (such as Growmont CRM), we collect your work email address to verify domain authorization and issue time-limited access tokens.
  • Operational Telemetry & Security Logs: When you navigate our website, we measure anonymous performance vitals (via Vercel Speed Insights) and temporarily inspect IP addresses in server memory for up to 10 minutes strictly to prevent automated denial-of-service abuse and rate-limit form submissions.

2. Purpose of Data Processing

We process personal data strictly in alignment with the purpose for which it was provided (purpose limitation):

  • To schedule, confirm, and host your 30-minute discovery call and send calendar invites (.ics).
  • To evaluate your business workflow requirements and formulate a tailored implementation blueprint.
  • To deliver secure, temporary download tokens for approved software releases.
  • To ensure platform uptime, mitigate abuse, and optimize website speed and accessibility.

3. Third-Party Processors & Infrastructure

We do not sell, rent, or trade your personal data. We engage trusted third-party service providers acting solely as Data Processors under strict confidentiality agreements:

  • Resend (Resend Inc.): Cloud transactional email infrastructure used to deliver meeting confirmations, calendar attachments, and software access verification links.
  • Vercel (Vercel Inc.): Cloud application hosting, edge delivery network, and privacy-first Speed Insights telemetry.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes specified in this policy:

  • Discovery consultation inquiries are retained for 180 days after receipt unless an active commercial engagement or mutual agreement is established.
  • Software download authentication tokens expire automatically within 30 minutes of generation; access audit logs are retained for 90 days.
  • Transient IP rate-limiting records are stored exclusively in volatile server memory and purged automatically within 10 minutes.

5. Cookies and Tracking

We do not employ cross-site tracking cookies, behavioral ad pixels, or third-party marketing trackers. Any session state used across the website is strictly operational and essential for page rendering.

6. Your Rights Under the DPDP Act 2023

Under the Digital Personal Data Protection Act, 2023, you hold distinct rights regarding your personal data:

  • Right to Access: You may request a summary of the personal data we hold about you and the processing activities undertaken.
  • Right to Correction & Erasure: You may request the correction of inaccurate or misleading data, completion of incomplete data, or deletion of data no longer required for its original purpose.
  • Right of Grievance Redressal: You have the right to readily accessible grievance redressal provided by our Data Fiduciary.
  • Right to Nominate: You have the right to nominate an individual to exercise your rights in the event of death or incapacity.
  • Right to Withdraw Consent: Where data processing is grounded in consent, you may withdraw consent at any time without impacting prior lawful processing.

7. Grievance Redressal Officer

To exercise your rights, file a grievance, or ask questions concerning our privacy practices, please contact our designated Grievance Redressal Officer:

Soham Boridkar
Grievance Officer
Svayatta Intelligence Private Limited
Mumbai, Maharashtra, India
Email: info@svayatta.in

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect technological updates, regulatory changes under the DPDP Act, or changes to our operations. The revised policy will always be posted on this page with an updated revision date.